Introduction
At ArRazi Unani Clinic, your privacy is our top priority. We are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book consultations, or use our services.
1. Information We Collect
We may collect the following types of information to provide better care and service:
a) Personal Information
When you book a consultation or contact us, we collect:
- • Your full name
- • Phone number
- • Email address
- • Age and gender
- • Medical history or symptoms (if shared voluntarily)
b) Technical Information
When you visit our website, we automatically receive:
- • Your IP address
- • Browser type and device information
- • Pages visited and time spent on our site
- • Referring website or search engine
c) Payment Information
If you purchase medicines or book a paid consultation, we may collect:
- • Payment details such as UPI ID, bank account, or transaction ID
- • Billing address
Note: We do not store or have access to your debit/credit card details. All payments are handled securely by third-party gateways.
2. How We Use Your Information
Your data helps us provide safe, personalized care and improve our services. We use your information to:
- ✓Schedule appointments and online consultations
- ✓Send prescriptions, treatment plans, and follow-up reminders
- ✓Deliver medicines to your address
- ✓Respond to queries via phone, email, or WhatsApp
- ✓Improve website performance and user experience
- ✓Send health tips, offers, or updates (only with your consent)
3. How We Protect Your Information
We follow strict data protection measures to ensure your information remains confidential:
• All patient records are stored securely and accessible only to authorized staff.
• Data is transmitted using SSL encryption (HTTPS).
• We never sell, rent, or share your personal data with third parties for marketing purposes.
6. Your Rights
As a user, you have the right to:
- •Access your personal data
- •Request correction or deletion of your information
- •Withdraw consent for promotional communication
- •Contact us for any privacy-related concerns
To exercise these rights, email us at contact@arraziunaniclinic.com or WhatsApp 8095990088.
7. Data Retention
We retain your data only for as long as necessary:
• Patient records: up to 5 years for legal and medical purposes
• Contact form entries: up to 12 months
• Transaction details: as required by accounting and tax laws
After this period, all data is securely deleted.
8. Third-Party Links
Our website may contain links to other websites (such as courier tracking or payment pages). ArRazi Unani Clinic is not responsible for the privacy practices of those external sites. We recommend reviewing their privacy policies separately.
9. Children's Privacy
Our services are intended for individuals aged 18 and above. If you are under 18, please consult with a parent or guardian before using our website or booking an appointment.
10. Changes to This Policy
We may update our Privacy Policy occasionally to reflect new laws or service improvements. All updates will be posted on this page with a revised date at the top.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
Email: contact@arraziunaniclinic.com
Phone / WhatsApp: 8095990088
Clinic: ArRazi Unani Clinic, [Insert City, India]
Our Commitment
At ArRazi Unani Clinic, we believe that trust is the foundation of healing. Your personal data is treated with the same care, respect, and confidentiality as your health.